What is the difference between health spa and medical spa?

Medical spas offer many of the same services with the same relaxing environment, but there's one key difference: They're supervised by a medical doctor. This means MedSpas are allowed and encouraged to use tools, products and technology that traditional spas are not.

What’s the difference between a MedSpa and a salon?

Although they offer many of the same types of services, MedSpas are able to provide treatments that require additional experience, training, and advanced certifications.For example, both salons and medical spas offer facials, cosmetic services, and skin care products. However, you can only obtain treatments with prescription, medical-grade products like BOTOX or Juvederm by a physician, nurse practitioner, or certified aesthetician. Treatments such as these offer longer-lasting results than mere surface products, but they should only be administered by qualified professionals.The services may cost a little more than you’ll find at your local day spa, but the difference in quality, care, and outcomes is worth the investment. Choosing a MedSpa for your anti-aging and beauty treatments offers more attention to detail, reduced risk of side effects, and overall superior results.

What happens if I’m not satisfied with my results?

Our goal is to provide complete satisfaction for all of our members and guests. If you ever have any issues or concerns, we’ll do everything in our power to address them quickly. However, we prefer to let our guests speak for themselves. We have a perfect 5-star rating on Google Reviews, which should tell you something about the level of care, dedication, and professionalism we put into all of our services.

Our Staff - VitalityMD, Toronto

Integrative Medical Center, Toronto

1769 Avenue Rd, Toronto, Ontario, Canada, M5M 3Y8
[email protected]

P: (416) 792-1100

F: 416.792.1104

VitalityMD Medical Spa Toronto

4.6

Based on 93 reviews

review us on

Sabina Cehic

22:39 24 Mar 25

Dr.Shari took the time to listen to my concerns and answer my questions. She explained everything in a way that I could understand about O-shot and other things. I felt like I was in good hands and I am very happy with the care I received. Dr. Shari went above and beyond to help me.I would definitely go back to them.I would highly recommend them to anyone.Thank you again, dear Dr. Shari ❤️

DG 1744

22:23 21 Mar 25

I have been going to Vitality MD for over 1 year. Dr. Caplan has treated me for Lichen Sclerosus. Her treatments have helped tremendously. She is kind and attentive & very caring. She, along with her nurse Shannea have also seen me for Wellness appointments and bio-identical hormones. They have both been amazing in their care. The office is immaculate. The staff are all friendly & attentive.

Michelle Janutka

17:37 07 Mar 25

Dr. Caplan, Yalda and the staff are professional, thorough and knowledgeable. I have felt supported and my needs listened to throughout my journey. I appreciate the integrated and holistic approach offered! Thank you so much 😊

Ursula Jochimsen-Vogdt

15:59 06 Mar 25

I am impressed by everything Vitality offers. I don’t think there is anything comparable in this big city.I am very glad I found Vitality on the internet when I was searching for a specific skin care company and I found so much more!Apart from the broad spectrum they offer Vitality has lovely people taking care of their customers/patients. The one taking care of me is Yalda.Yalda is so knowledgeable, answers all questions patently, explains all steps thoroughly so I feel confident that the results I hope for will be achieved. I feel I am in the best hands with her. Thank you Yalda ❣️

Ken Bryan Calupitan

18:12 03 Mar 25

My wife and I had an outstanding experience at Vitality MD, and we owe it all to Yalda! From the moment we walked in, Yalda made us feel truly valued and cared for. She went above and beyond to ensure all our needs were addressed, taking the time to listen carefully and recommend the best services tailored specifically for us.What truly stood out was her unwavering patience—she was never in a hurry, ensuring we felt completely comfortable and informed before making any decisions. Her attitude and professionalism were impeccable, making the entire process seamless and enjoyable. It’s rare to find someone so genuinely dedicated to client care, and Yalda embodies that perfectly.

Susan Zador

17:11 02 Mar 25

I’m a patient of Vitality MD for more than a decade. Dr.Caplan is a smart, knowledgeable, caring doctor, I learned a lot from her over the years! For me she’s a role model not just as a professional, but I also admire her as a strong woman! You can tell that she’s really invested in her patients. My experience is always positive with the whole team - dr. Caplan, Yalda, Dana, Lyian - they take their time and always make sure that your issues are solved the best possible way.Thanks team!

Sukisue

18:51 27 Feb 25

I have seen great progress with my weight loss. My nurse Shanne is a great communicator and gives me wonderful support. All the staff are lovely and supportive.

Natalie

22:59 24 Feb 25

I walked in to this place and asked some questions at the front desk and wanted to know of their service and the female ( she looked to be brown) was acting like a mean girl and instead of helping me by answering my questions she unnecessarily went ahead and suggested I fix my double chin that respectfully doesn’t even exist. She purposely suggested that to make me feel less than her Botox self and made me feel super disrespected. I don’t appreciate plastic people suggesting me to get anything done. I hope this place can train their employees better in order to assist customer and build their business rather than lose customers.

Beth Bernholtz

17:02 21 Feb 25

The Clinic staff are wonderful! Most of my treatments have been with Dana. In addition to being an incredible professional, she is one of the loveliest people I have ever known.

Vanessa Thompson

20:57 19 Feb 25

I first approached Dr. Caplan this past October. I was feeling tired all the time, my hair was falling off, I was short of breath every single time I exercised, gained weight, fog brain and I was crying for no reason. I was becoming someone I did not recognize.Fast forward just a few months after starting care with Dr. Caplan at Vitality MD, and I’m regaining my old self again. I can not believe the transformation in just a few months.For any woman reading this, seek help. You are not alone, Dr. Caplan listens & investigates. She will give you amazing personalized medical care.Thank you to everyone at Vitality MD for everything you do. They are worth their weight in gold.

Maya Beaudoin

20:51 13 Feb 25

I really love Abishaa she is always happy and makes us confident and comfortable! Thank you for always be there with your smile!

Stephanie Cowie

18:08 10 Feb 25

Dr. Caplan has been ahead of her time in medicine since I have been seeing her over the last 30 years. She is so thorough, does deep investigations, has an open approach to treatments and truly listens. She never holds back from looking into things, so she can help you get answers and relief. She keeps adding all of these amazing treatments and supports to her repertoire for patients. I got lucky to have her as a physician.

Jamie Osborne

15:45 07 Feb 25

We enrolled in the weight loss program under the supervision of Shannea (nurse) and we were more than satisfied with the excellent service and pleasant experience. Kudos also to Isaac and the staff for providing guidance and a warm welcome every week we showed up. Thank you !🙏

memoya googy

02:49 05 Feb 25

I had a consultation with dr. Shari gynaecologist, & she suggested that I get a procedure done with her for the issue that’s been bothering me. So I decided to try something different this time instead of medications & moisturizers that does seem to help. It seems it’s working but I need to wait 3 months for final result as the dr said.The staff is very kind, especially Dana, the medical aesthetician who does my sessions. Super nice & she explain everything in details while doing the session. She is a very joyful person with a beautiful smile on her face always. You also feel her honesty with her words in any questions you ask.I would come back especially for her. I want to try her facials and other stuff she does.

Andrea Osborne

19:20 04 Feb 25

Results driven. Professional , knowledgeable and courteous staff.

Pakinam Elmansy

15:05 26 Nov 24

I had a great experience at Vitality MD. Everyone is friendly and very professional especially Yalda. I can’t say enough of her she really is the sweetest and kind and professional person I have ever met. She made my experience totally different I was always skeptical of doing some procedures but Yalda was very passionate she explained everything to me and helped me through it I trust her and trust everything she says. I drive 6 hours to Toronto from the states just to see Yalda. I came to Vitality MD not knowing alot of things but end up doing alot and thanks to Yalda it is a life changing for me. Thank you Vitality MD and special thanks to my favorite Yalda. ❤️❤️

Carol Ann Spizzirri

15:14 01 Nov 24

Before I came to VitalityMd, I had insomnia from itching, burning due to LS. I couldn't sit properly. I started avoiding social situations because of the discomfort. I invested in different creams and use to carry a pillow around for sitting. Coming to after my LS treatment at vitalityMD: Dr. Caplan is the most knowledgeable dr about LS I met in the last 40 years. I don't have to carry around the pillow anymore. I reduced the barrier creams by three quarters and I never wake up at night with burning and itching. My bowl movements are no longer bleeding. The staff are kind and generous with their time and explanation. Yalda is very professional, kind, empathetic, Pretty and youthful :)VitalityMD has given a new lease in my life.

Kiara Duenas

17:52 31 Oct 24

Recently visited for laser treatments, and I couldn’t be happier with my experience! The team is absolutely amazing - knowledgeable, professional and genuinely invested in ensuring the best results. You can truly tell that they care about you and are dedicated to helping you achieve the results you want. Highly recommend!

Afif Bakkar

14:34 18 Oct 24

VitalityMD is truly one of a kind clinic to enhance your health. Dr. Shari Caplan has been instrumental in guiding me on the right path for my weight loss journey, all while ensuring I maintain good health with the right daily supplements. The entire team, from management to the front store staff, has been incredibly helpful and welcoming. Their personalized approach and dedication to their clients really set them apart. I highly recommend VitalityMD for anyone seeking expert care and transformative results!

Jennifer Mathew

17:58 20 Sep 24

Great facility, very understanding staff, especially nurse Shann. Weekly visits to help monitor health and progress. I've lost 20 pounds in around two months so far, looking to maintain this weight loss and lose more!

Talitha Gabai

16:25 31 Aug 24

Years ago, I had a great functional medicine doctor who retired. I sought a replacement of her caliber and found Dr. Caplan on Google. My experience was far from satisfactory.The initial call with Vitality was more of a high-pressure sales pitch than a medical consultation. They requested my credit card details up front, charging $100 for the intake call and an additional $650 for the doctor’s appointment. Bloodwork included tests not covered by OHIP, costing another $130. Despite being willing to spend this much for quality care, I was disappointed.During my first appointment, Dr. Caplan reviewed my bloodwork while using a pointy keychain to “energetically receive information.” She mentioned things like “yogurt might be okay, but not cottage cheese,” explaining that this practice was similar to using the internet for information.My bloodwork revealed thyroid antibodies and high inflammation markers—information that a regular physical could have provided for free. Dr. Caplan also sold me supplements she claimed would reduce inflammation.I expressed concerns about my inability to sleep without aids and my desire to stop using them. She recommended progesterone, despite my ob/gyn having previously discontinued it after a uterine ablation and Mirena IUD insertion. Dr. Caplan assured me up to 300 mg of progesterone was safe.After starting progesterone, my cycle returned and I experienced nearly a month of continuous bleeding. When I contacted the office, I was told Dr. Caplan was on vacation and I could only get a $150 telephone appointment a month later. I declined and was offered a $150 nurse consultation, which was eventually waived.The nurse, unsure of what to do, consulted Dr. Caplan, who suggested the symptoms might be due to too much estrogen and advised reducing progesterone to 100 mg per day. I had to pay $300 for a follow-up appointment. Meanwhile, my ob/gyn advised stopping progesterone, which resolved my symptoms.I requested my bloodwork results from Vitality, but they only sent partial results and said I would have to contact Life Labs for the rest. Overall, this experience was expensive, unsatisfactory and ultimately useless. I do not recommend this clinic.

Julia Russa

16:58 06 Aug 24

Had a great experience with Dr.Caplan she’s so friendly and made me feel so comfortable not like other doctors. I would highly recommend her for all your female health issues. You will get the results you’re looking for!Thank you Dr. Caplan :)

Ines T

18:29 28 Jun 24

I cannot say enough about Dr. Caplan and her team!! Dr. Caplan is always investigating ways to help her patients in a meaningful and long lasting way. I have learned a lot about the changes that post-baby/peri-menopause can bring and the choices I have in treatments thanks to her. She is super caring, knowledgable and approachable. I have complete faith in trusting my health to her. the work she does is lifechanging! Thank you Dr. Caplan for truly caring!

Hilary Notkin

15:54 17 Jun 24

Love Dana! . The best facialist.

Dr. Beverley Tingling

11:27 06 Jun 24

My experience at Vitality MD was great, Dr. Caplin and all the staff helped me with all my concerns. It’s a very great place for women to talk about their concerns as they aged and get younger lol.

Lilia Vovk

17:06 27 May 24

I want to express my gratitude meeting such an incredibly caring and knowledgeable medical practitioner Tanya who helped me with my condition when I was in a situation not even knowing who to turn to in terms of our OHIP services and medical care. I’m grateful also for this clinic services that provided supportive and preventative care in a very professional environment and highest standards with such an incredible efficiency.

kristy wootton

17:37 28 Mar 24

Staff was accommodating to my schedule, pleasant and on time with appointments. Staff were also knowledgeable about products and explanatory or procedures.

Carmen Dima

21:19 28 Feb 24

I am so grateful to Dr. Caplan. She spends that necessary little bit of more time in order to figure out how to help you, and in my case her help and referrals worked miracles. Thank you.

Keeley Griffiths

18:55 26 Jan 24

Amazing team! Fast & effective results with EMsculpt NEO Thank you VitalityMD & Yalda!

Julian Kearney

23:52 25 Jan 24

They were quite rude to my gf, unsure why. I’ll be taking my business elsewhere moving forward.

Shanshan Briere

22:01 18 Jan 24

Had an unpleasant conversation with the nurse on staff, Tanya Thompson, regarding making a booking. The front desk was not knowledgable about the requirements needed to go forward with the appointment and the nurse required me to go to my doctor for forms to be sent or spend an additional $100 for administrative costs. When I said that I had spoken with the administrative staff on three separate occasions about what was needed, she was dismissive and rude. She even complained about having to make the call on her lunch break (a call time that I did not sent myself.)My concern is that is the nurse is this aggressive on the phone, what must she be like if you have questions or concerns during your treatment. Very worrying!Edit: Did not receive any email

maggie franz

16:29 31 Oct 23

I struggled with gut / digestive issues & was referred to Dr. K. Smith; and after a very thorough session she proscribed me some medication that over the span of 2 months that has completely turned my gut health around and i cannot be more thankful!all natural and extremely personal and helpful. would highly recommend!!

Mona

13:57 20 Oct 23

Tania the nurse is an encyclopedia of knowledge! She is very kind and conscientious answering all questions making clients very comfortable. Frankie is a sweetheart with a cheerful attitude and great host.

Shilpa Ghate

23:43 16 Sep 23

I am so grateful to Dr. Caplan. Words in fact cannot describe the magnitude of my gratitude towards her. She is absolutely marvelous and wonderfully personable. With her care, expertise, and listening ear she has treated me and given me my life back after struggling for some years with non-specific symptoms including terrible insomnia. Within a short period of time not only were my symptoms resolved, but my vibrant health has returned and I feel on top of the moon!I am a physician myself, and I must say I was at my wit's end with my health and navigating through the healthcare system until I found Dr. Caplan. I am truly delighted with her care.

Barbara Macdonald

18:51 11 Sep 23

Dr Caplan is extremely knowledgeable and has helped me navigate through my hellish hormonal imbalances. I’m slowly getting there and would not have been able to do so without her help and care. I highly recommend her.

Deborah Sharma

15:43 30 Jun 23

Dr Shari Caplan is a very knowledgeable and compassionate doctor who helped me to understand what was happening with my vaginal issue when no one else could. She is very knowledgeable in menopausal vaginal issues and I finally got the answers I needed because she is such a thorough doctor who understands and sympathizes. She’s been very patient with me and informative and all the staff at Vitality are extremely kind, the clinic is beautiful and comforting too.

Olena Lotus 3

16:27 17 Nov 22

I’ve been seeing Dr Kaplan for several years to help manage my PCOS and I’ve had significant improvements to my overall health and well-being. Highly recommend.

Tayler Desrocher

16:31 19 Oct 22

Dr. Shari Caplan is an angel. I have spent several months suffering from a skin condition that most doctors do not know how to properly treat nor seem to fully understand. It has been devastating for me as a young woman. Dr. Caplan took the time to listen to me and after meeting with her I am feeling more hopeful. She is incredibly knowledgeable and I am looking forward to trying the treatment plan that she recommended. I trust that I am in good hands. She was very kind and I am extremely grateful to have found her. It is clear that she genuinely cares about her patients. The girls at the front desk were lovely as well and so helpful! Thank you Vitality MD!

sam karounos

16:14 15 Sep 22

I had a great experience with Vitality MD from start to finish. The girls at the front were so sweet and nice and Dr Caplan provided a thorough assessment and individualized the treatment for me. I’m very happy with my experience and would recommend to anyone!!

Susan B

23:46 16 Aug 22

I initially searched out the clinic as I was looking for a Naturopath. I scheduled a consultation, and discovered the this medical spa has so much more to offer than I had expected. I am finally able to heal my acne scars through Scarlet RF and Laser Genesis treatments, am decreasing my facial lines, and lifting and firming all without fillers, and then...there's the amazing O-Shot. Who ever knew! If you don't you should check it out.

Natalie Pooran

16:19 08 Jul 22

I absolutely LOVE VitalityMD. The service and staff are fantastic. I've had a number of services completed there, and always feel great after. I've recommend to friends and family, and they share the same sentiments.

Joanne Gallo

22:56 16 Jun 22

I had the best experience at Vitality MD from the moment I walked in. All the staff was extremely helpful and so pleasant. The highlight was meeting Dr Caplan who completely exceeded my expectations! Dr Shari is so knowledgeable and intuitive. I would highly recommend their services. They all made me feel at ease and well taken care of.Once again I have to sing the praises for Dr Caplan! With this being the season for expressing gratitude, I am thankful for Dr Shari and her amazing service! OMG with a huge emphasis on the “O” for the O SHOT!! Life-changing and highly recommend to anyone!!

Tamara White

06:27 27 Apr 22

Vitality MD was highly recommended by a friend and did not disappoint. The space is gorgeous, and the staff is lovely. I have had a few treatments, and they were all fantastic. Highly recommend the Hydra Facial. Nurse Yara is a wizard at the injections. Shari and her team are the best around. Thanks, guys! See you soon.

Terry Long

06:02 27 Apr 22

I cannot stress how grateful and lucky I am for meeting Dr.Shari Caplan, Yara, and the team at Vitality MD. Every session I had, I felt peaceful, cared for, and confident with the treatment I was receiving. Dr.Shari spent time with me to carefully understand and provide me with the best treatment I needed. The clinic staff is warm, welcoming, and highly knowledgeable.

Krystal Sanchez

06:18 25 Apr 22

Victoria's facials are world class!! I’ve had many in my life and she is the best hands down. I get so many complements about my skin and she is gentle with extractions. My skin is always glowing and hydrated. I would highly recommend her

Sylvia

04:35 27 Mar 22

This is my second review after doing O-Shot number 2 for my Interstitial Cystitis symptoms and I could not be happier with the results. Dr. Caplan was incredibly thorough with my follow up consultation after my first O-Shot and asked detailed questions about my post injection experience and timeline for symptom improvement. She has a knack for being sensitive and sympathetic while maintaining her sense of clinical professionalism and always offers multi-disciplinary advice such as diet changes and holistic options in conjunction with her own treatments. My first O-Shot yielded noticable symptom improvement from my ongoing urethral burning and inflammation, allowing me to sleep 3-4 hours without having to get up and pee. It also helped with daytime urinary urgency and frequency. During my second O-Shot, Dr. Caplan was even more specific in targeting her injections around and inside my urethral opening. I am now able to sleep 4-5 hours consecutively on most nights and sometimes as long as 6 hours without having to get up and pee. For those who have never had bladder issues, this may not seem significant but to anyone with a bladder disease this is monumental. Getting proper sleep affects everything from physical healing to relationships to psychological well being. I have had I.C. since my 20's and am currently 53. After trying numerous medications, pelvic floor physiotherapy, surgical procedures and countless other therapies, the O-Shot is the first solution I've found that has made a noticeable difference in my quality of life. I would urge anyone with a bladder or vaginal condition to meet with Dr. Caplan to discuss whether the O-Shot might help to alleviate their symptoms. I am now convinced that the O-Shot works for my Interstitial Cystitis symptoms and look forward to further improvement after my next injection. I believe that ongoing maintenance shots will continue to give me quality of life that I have been missing out on. Thank you so much to Dr. Caplan and her kind staff!

Franel III Romanillos

03:15 24 Mar 22

I love what victoria did to my face it was so relaxing and great! I cant stop looking at my face, I cant even cobtrol myself from touch my face even though she said not to! it just feels so great! 🥰🥰

Noor Ratansi

18:38 01 Dec 21

The staff are professional, kind, knowledgeable. I can truly say Dr. Caplan changed my health is all the positive ways possible. Lyian is simply awesome, so helpful. I truly recommend this clinic for all women's health issues. I am living my best life, thank you VitalityMD Medispa

Hamza 2.0

14:59 25 Sep 21

Beautiful Office - friendly and knowledgeable staff and services are top notch! Highly recommend for improving health and wellness!

David Loe

03:37 03 Sep 21

I am sleeping soundly at night and feeling better than I have in a long time. thank you guys

Cathy Mackie

17:57 17 Aug 21

Second shot yesterday. Making life more comfortable and ultimately more enjoyable. Highly recommend it ladies!

Sylvia

19:39 19 Jul 21

I have Interstitial Cystitis and decided to try the O-Shot with targeted injections to my outer urethral area where constant burning has been a symptom for 20+ years. It took a little longer than expected (about 8-10 weeks post injection), but the effects have been quite amazing. I can fall asleep most nights without feeling a constant inflammatory sensation in my urethra and during the day I am hardly aware of any burning at all. This symptom of my disease has improved by about 40 % after one injection and my urinary frequency and urgency has improved by about 20 %. I am anxious to meet with Dr. Caplan to book another O-Shot and hope to have compounded positive effects from the second injection. I would urge anyone with urinary disease to consider trying the O-Shot since it's the only thing that has made this much difference in my comfort since I was diagnosed with IC. The clinic is very professional and Dr. Caplan takes every patient's history into account to make suggestions that are best suited to them.

Adam Strazzeri

19:06 09 Jul 21

Got me feeling like myself again. The younger stronger more focused version of myself.Highly recommend

Robbie Spier Miller

16:25 24 Jun 21

I am sleeping better and feeling better. It's great to have a doctor who understands both traditional medicine and alternative health so you can get the best of both. Thank you!

Silvina Joseph

20:11 28 May 21

It was my first visit and I must say Dr Caplen and her staff are amazing.They made me super comfortable before and during the treatment.Dr Caplen is very knowledgeable and really means well for her clients beyond the treatment plan.I look forward to my next treatment.

Simex BPO

12:09 19 May 21

Oh really! VitalityMD provides amazing services for me! I am really appreciate and strongly recommended!

Jason Rodney

19:42 30 Apr 21

This place is amazing!The staff is amazing!Dr. Caplan is magnificent!Everyone needs a consultation to see what I’m talking about.

Aleksandra Jelenic

23:56 30 Mar 21

All of my visits to VitalityMD have been excellent. Amazing staff, beautiful establishment with incredible services. The Femmlift was a whole lot quicker then I expected and pain-free! I recommend it 100%.

AREAS WE SERVE

North York, ON Wellness Centre

INTEGRATIVE MEDICAL LIFESTYLE CENTER & MEDICAL SPA

Our Staff

VitalityMD Team

Dr. Shari Caplan
MD, CCFP, FCFP, FAARM

Dr. Shari Caplan
MD, CCFP, FCFP, FAARM

Dr. David Freedman
BSc, MD, FRCP(C)

Subscribe To Our Newsletters

Get Vital Info... Tips... Discounts on Promotions and More!!!

AREAS WE SERVE

INTEGRATIVE MEDICAL LIFESTYLE CENTER & MEDICAL SPA

Our Staff

VitalityMD Team

Dr. Shari Caplan MD, CCFP, FCFP, FAARM

Dr. Shari Caplan MD, CCFP, FCFP, FAARM

Dr. David Freedman BSc, MD, FRCP(C)

Subscribe To Our Newsletters

Get Vital Info... Tips... Discounts on Promotions and More!!!

AREAS WE SERVE

Dr. Shari Caplan
MD, CCFP, FCFP, FAARM

Dr. Shari Caplan
MD, CCFP, FCFP, FAARM

Dr. David Freedman
BSc, MD, FRCP(C)